Schedule of Fees and Charges for Residential Customers

Effective 1 May 2014

In unusual circumstances we may need to pass on additional charges. These are listed below.

Remote Reconnection and Disconnection Requests $20.00
Manual Reconnection and Disconnection Requests $150.00
Afterhours Meter Services $100.00
Specific Appointment Time for Meter Services $50.00
Missed Appointment $75.00
Metering investigation, where no fault is found. $150.00
Late Payment Penalty (may apply for repeat missed payments) $1 per day
Other Services including special meter reads and meter installations These charges vary, please contact us if you need a quote.